It’s perfectly normal to have some hard toffee left in the ramekins when you turn your custards out. You can pop the ramekins in the microwave to heat the remaining caramel (try it on high for about 30-40 seconds) and pour it back over the custards, or use it to create toffee shapes on baking paper and when cold you can serve with, or on, the creme caramels. And don’t fret about getting the toffee out of the ramekins – simply pour hot water into them and leave them for a while – the toffee will soon dissolve.